American Association of Poison Control Centers

[su_youtube url=””] [su_expand more_text=”Show More”] The American Association of Poison Control Centers (AAPCC) supports the nation’s 55 poison control centers in their efforts to prevent and treat poison exposures. Poison centers offer free, confidential medical advice 24 hours a day, seven days a week through the Poison Helpline at 1-800-222-1222. This service provides a primary resource for poisoning information and helps reduce costly emergency department visits through in-home treatment. The AAPCC’s mission is to actively advance the health care role and public health mission of our members through information, advocacy, education and research.

AAPCC at a glance:

  1. Accreditation/Certification
  2. Partnerships
  3. Advocacy and Government Affairs
  4. Professional Development
  5. Communication/Public Education
  6. Data Services

The AAPCC developed national standards for poison control centers and a certification process that assures compliance to the standards.  These standards include:

  • Call Center Communications & Infrastructure
  • Call Center Staffing
  • Patient Management
  • Quality Management
  • Public Education
  • Health Care Provider Education
  • Data and Surveillance
  • Leadership and Management